Trust & Safety
Build a safer, trusted logistics network.
Freight runs on trust. Here is exactly how Truckkaaka checks people, loads and trips — so you can do business with someone you have never met.
Checked before, during and after every trip
OTP login
Every account is tied to a real mobile number.
KYC
PAN, documents, selfie; GST and business checks for companies; bank details for owners.
Load review
Our team approves every load before it reaches owners.
Tracked trips
Live GPS, clear stages and photo proof of delivery.
Ratings
Both sides rate each other after every completed booking.
Reputation that travels with you
- Verified badgesIdentity, Business and GST — shown only after our team verifies them.
- Ratings from real tripsOnly completed bookings can be rated, marked as "Verified Trip".
- Share your profileSend your profile link to new customers to win their confidence.
- Favourite, block, reportKeep the people you trust close — and report anyone who misbehaves.
Sri L. Logistics
“Clear about the rate and the advance was paid at loading as agreed.”
Illustration of a public trust profile
Private by default
Number kept private
Contact details are shared only with verified users you deal with.
Secure sessions
OTP sign-in with secure tokens on every device.
Expiring links
Tracking links stop working once the trip is over.
Real people
Our support team reviews reports Mon–Sat 9–7, Sun 10–5.